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They are weak at **exact facts, fresh news, big calculations, your private context and judgements about people**. **Try it:** sort the eight tasks. ```interactive title="Good fit or use with care?"

Good fit

Use with care

``` > **Rule of thumb:** let AI help with the words. Keep the facts and the decisions for yourself.2e:T25d7,When you press Enter, your text leaves your computer and goes to the provider's servers. What happens next depends on the **tool, your plan and its settings**: it may be kept in history, checked for misuse, or used to train future models. **Try it:** pick a set-up, then press **Send a prompt**. ```interactive title="Where a prompt travels"

Kept in history and logs May be checked for misuse Used to train future models

``` These are typical set-ups, not any one company's terms. **Check your tool's settings and your company's list of approved tools** — don't assume.2f:T1f41,Before you paste, ask: *who is allowed to see this?* - **Green — public:** already published. Fine in any AI tool. - **Amber — internal:** for colleagues only. Only in tools your company has approved. - **Red — personal or secret:** people's details, health, money, passwords. Keep it out, or mask it first. **Try it:** give each item a colour. ```interactive title="Green, amber or red?"

Green · any AI tool

Amber · approved tools only

Red · keep out or mask first

``` Your company may draw these lines differently — its policy wins. Not sure? Treat it as one colour redder.30:T1a4d,Often you can still use AI on red data — **after removing the details that point to a person**. The AI doesn't need a customer's phone number to help you write a kind reply. **Try it:** tap every detail that tells you who the customer is. There are 7. ```interactive title="Mask the personal details"

From a customer · Subject: Broken heater

``` **Done when:** the email shows no names, contact details or account numbers.31:T1a70,AI writes fluently even when it's wrong: numbers drift, rules get mixed up, and sources are sometimes invented. Anything you'll rely on needs a check against the **original**. ```mermaid flowchart LR A[AI answer] --> B[Find the original source] B --> C[Compare each claim] C --> D[Keep, fix or cut] ``` **Try it:** compare the AI's summary with the real policy. Mark each sentence, then press **Check my answers**. ```interactive title="Check the AI's summary against the source"

The real travel policy

Excerpt — the source of truth

Book economy class for flights under 6 hours.
Hotels: up to €150 per night.
Meals: up to €40 per day.
Submit receipts within 30 days of your return.
Trips longer than 3 days need your manager's approval before booking.

The AI's summary

Mark each sentence: does the policy say this?

``` Watch most closely for **numbers, names, dates, quotes and references** — they're the easiest to get wrong and the most costly.32:T1a9d,AI learns patterns from past data — including unfair ones. If past decisions favoured one group, a tool trained on them repeats it, **even for equally qualified people**. **Try it:** move the slider, then hide the group field. ```interactive title="How skewed data skews results"

Training data: 20 past hires

Group AGroup B

Past hires from Group A: 80%

Hide the group field from the model

New candidates with exactly the same skills: how often is each recommended?

``` - Balanced data gives balanced results; skewed data gives skewed results. - Hiding a field isn't enough: details like school, postcode or career gaps can stand in for it. - Decisions about people — hiring, promotion, pay — need a person to decide and regular checks for bias. The EU AI Act treats AI used to screen job applicants as **high-risk**.33:T17d6,You are responsible for what you send, whoever wrote the first draft. - **Copyright:** AI output can echo existing text, images or code. In many countries, content made purely by AI may not be protected by copyright at all. Check rights before you publish. - **Being open:** say when AI did a large share of the work, especially for customers and the public. People chatting with an AI should be told it's an AI. **Try it:** choose how much the AI did and who will see it. ```interactive title="How much care does it need?"

1. How much did the AI do?

2. Who will see it?

```34:T24f8,Not every task needs the same care. Ask two questions: **how likely is an AI mistake?** and **how much harm would it do?** Together they place a task on a risk matrix. **Try it:** tap each task to place it. Then tap a dot to see why it sits there. ```interactive title="AI risk matrix"

Risk matrix Tap a task above to place it. Across: how likely an AI mistake is. Up: how much harm a mistake would do.

``` - **Low:** AI drafts, you skim. - **Review:** a person checks every output before it's used. - **Human decides:** a person makes the decision; AI only assists — or isn't used at all.35:T5a6,## A colleague pastes a client's contract into their personal AI account to get a quick summary. What's the main problem? - [ ] Confidential data went to a tool the company hasn't approved - [ ] Summaries are always wrong - [ ] Nothing, as long as the summary is good ## The AI's summary of a policy says hotels are covered up to €180 a night. What should you do? - [ ] Check the number in the policy itself before using it - [ ] Trust it — the AI read the document - [ ] Ask the AI whether it's sure ## Your team wants an AI tool to shortlist job applicants. Where does this sit? - [ ] High risk: a person makes the decision, and the tool is checked for bias - [ ] Low risk: it only saves time - [ ] Safe, as long as applicants' names are hidden ## AI created most of a report you're sending to a client. What's the right move? - [ ] Review and fact-check it, check rights, and be open that AI helped - [ ] Send it as it is — it reads well - [ ] Remove any sign that AI was involved ## Why isn't hiding a field like gender enough to remove bias? - [ ] Other details, such as school or postcode, can stand in for it - [ ] The law forbids hiding data from a model - [ ] It is enough ## Which are good habits? (pick all) - [ ] Use only tools your organisation has approved for work data - [ ] Mask personal details before pasting - [ ] Paste passwords so the AI can fix login problems - [ ] Skip checking when the answer sounds confident24:["$","$L2c",null,{"listing":{"id":"c4173d46-ca0a-4275-99a5-a43566bb3bdd","slug":"using-ai-at-work-safely-281e","title":"Using AI at Work Safely","minutes":70},"author":{"name":"Workshopy"},"version":{"number":1,"steps":[{"kind":"content","title":"Great at some things, risky at others","position":1,"body_markdown":"$2d"},{"kind":"content","title":"Where your words go","position":2,"body_markdown":"$2e"},{"kind":"content","title":"Green, amber, red: what can you paste?","position":3,"body_markdown":"$2f"},{"kind":"content","title":"Mask it before you paste","position":4,"body_markdown":"$30"},{"kind":"quiz","title":"Check: before you paste","position":5,"body_markdown":"## You want AI to help you answer a customer complaint. What do you do first?\n- [ ] Remove names, contact details and account numbers\n- [ ] Paste it as it is — the AI needs every detail\n- [ ] Nothing — AI tools never keep what you type\n\n## Which of these is fine to paste into any AI tool?\n- [ ] Text from your company's public website\n- [ ] Your team's plans for next quarter\n- [ ] An API key, so it can debug your code\n\n## What happens to what you type into an AI chatbot?\n- [ ] It goes to the provider's servers and may be kept, checked or used for training, depending on the tool and settings\n- [ ] It never leaves your computer\n- [ ] It is deleted the moment you get an answer\n\n## Which task is the best fit for an AI assistant?\n- [ ] Turning bullet points into a clear email\n- [ ] Reporting last quarter's exact sales from memory\n- [ ] Deciding who gets promoted","question_types":["single","single","single","single"]},{"kind":"content","title":"Check before you trust","position":6,"body_markdown":"$31"},{"kind":"content","title":"Bias in, bias out","position":7,"body_markdown":"$32"},{"kind":"content","title":"Credit, copyright and saying you used AI","position":8,"body_markdown":"$33"},{"kind":"content","title":"When must a person review?","position":9,"body_markdown":"$34"},{"kind":"content","title":"Your team's checklist","position":10,"body_markdown":"Turn the lesson into habits. 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Find your organisation's AI policy: where is it, and who answers questions about it?\n\n**Done when:** you can name one task you'll use AI for this week, and how you'll keep it safe."},{"kind":"quiz","title":"Final check: real situations","position":11,"body_markdown":"$35","question_types":["single","single","single","single","single","multiple"]}],"content_theme":null,"rtl":false},"next":{"slug":"intro-to-git-snapshots-branches-sharing-e775","title":"Intro to Git — Snapshots, Branches & Sharing"},"initialReading":{"theme":null,"size":"normal","font":"lesson","width":"normal"}}] 27:null 2b:[["$","title","0",{"children":"Using AI at Work Safely · Learn | Workshopy"}],["$","meta","1",{"name":"description","content":"A practical AI-literacy session for staff: what AI assistants are good and bad at, where your words go, what you may paste, how to mask personal data, how to ch"}],["$","link","2",{"rel":"manifest","href":"/manifest.webmanifest","crossOrigin":"$undefined"}],["$","meta","3",{"name":"robots","content":"noindex, follow"}],["$","meta","4",{"name":"google-site-verification","content":"1UK91FjdTGxYxvaHL523rvQ5C-PNM4ZI-9-A9Kd4PCM"}],["$","meta","5",{"property":"og:title","content":"Workshopy"}],["$","meta","6",{"property":"og:description","content":"Live workshop platform — run interactive workshops with real-time participant progress tracking."}],["$","meta","7",{"property":"og:url","content":"https://workshopy.io"}],["$","meta","8",{"property":"og:site_name","content":"Workshopy"}],["$","meta","9",{"property":"og:image","content":"https://workshopy.io/opengraph-image"}],["$","meta","10",{"property":"og:image:type","content":"image/png"}],["$","meta","11",{"property":"og:image:width","content":"1200"}],["$","meta","12",{"property":"og:image:height","content":"630"}],["$","meta","13",{"property":"og:image:alt","content":"Workshopy — live workshops written in plain Markdown, with every participant's progress in real time"}],["$","meta","14",{"property":"og:type","content":"website"}],["$","meta","15",{"name":"twitter:card","content":"summary_large_image"}],["$","meta","16",{"name":"twitter:title","content":"Workshopy"}],["$","meta","17",{"name":"twitter:description","content":"Live workshop platform — run interactive workshops with real-time participant progress tracking."}],["$","meta","18",{"name":"twitter:image","content":"https://workshopy.io/opengraph-image"}],["$","meta","19",{"name":"twitter:image:alt","content":"Workshopy — live workshops written in plain Markdown, with every participant's progress in real time"}],["$","link","20",{"rel":"icon","href":"/favicon.ico?favicon.43vi01ib8snz1.ico","sizes":"32x32","type":"image/x-icon"}],["$","link","21",{"rel":"apple-touch-icon","href":"/apple-icon.png?apple-icon.0gns9w3k-u224.png","sizes":"180x180","type":"image/png"}],["$","$L36","22",{}]]